Client Challenge
Smart Med application provides options to explore various doctor profiles and helps to get appointments as per their schedules. The client recently approached us to create this application with the aim to enhance their online audience. They reached us with challenges in improving their online business including,
- Experienced challenges in maintaining accurate records of booking, cancelling and rescheduling of patient–doctor appointments
- Patients facing problems in getting the appointments
- Constant appointments booking made the staff members stressful
- Faced issues while collecting patient’s data.
Our Solution
Smart Med built a partnership with us and we together created a mobile application that enhanced their online healthcare services. We provided our best solutions by developing an application with built-in features for their business.
Online/Offline Appointments
We added built-in features to book appointments in both online and offline mode. For better experience, we added status tab and functional calendar for appointment and other user intuitive and graphic rich features for more convenience.
Admin Panel
We provided interactive dashboard to handle appointment system for administer based on the profiles of the doctor and the patient.
Doctor Profile
The application collects all the necessary information about the doctor for the patients to reach any time. With the real-time analytic feature, patients can access the data about doctor’s specialization, clinic location, pictures and reviews about the doctor and the clinic.
Search Results
We included search function to know the details about doctors. Also using sorting filter, patients can easily get the service from the doctor of selective specialization.
Map Integration
The application itself integrated with Google Maps to help patients easily find directions and visit the clinic. User can get the information about the location of the clinic and visit for immediate consultations without any difficulties.
Notifications
This notification feature will send prompt reminders through emails, push notifications and messages to the users. This will help the patients from forgetting any appointments.
Multiple Payment Options
Also, we added various payment options for quick and convenient transactions.
Results
Smart Med received huge benefits from this application we developed especially with all these innovative features.
This application provides beneficial features for doctors such as
- Online Presence
- Self-advertisement
- Increased Patients’ Base
- Remote workplace
- 24/7 access
And also for patients as follow
- Book appointments from anywhere and anytime instead of waiting in queue
- Professional service from best doctors online
- Anonymity and privacy
- Cost and time management
- Access every information about the doctor
Apart from doctors and patients, this application helped our client to maintain accurate records of the patient’s health-related data and also other appointments and cancellations.
Revenue growth for both Smart Med and Spider India.
The application helped overcoming the problems of patient no-shows as it had a notification feature
This also helped the company to maintain accurate records of the patient's health data as well as dates of appointments and cancellations
Eventually, the entire process led to revenue growth of both ventures i.e. Smart Medic as well as Spider India.
