Client Challenge
V Best Sea fresh is one of the leading seafood providing store in Chennai. They recently approached us to create an application to facilitate their online audience. Since they were facing various hurdles handling brick and mortar store, they were
- not being able to acquire more consumer market
- not being able to expand or take the business to the next level
- not being able to increase brand loyalty and brand recognition
- not being able to cope up with rest of the market
Our Solution
V best Sea Fresh built a partnership with us and we together created a mobile application that enhanced their seafood store development.
Push Notifications
We added push notification feature to alert the customers about the new deal or offer of the day. It notifies and insists customers to avail the offer. These notifications can be sent through application, SMS and also Email.
In-App Online Payments
Customers usually demand for having easy payment options and in-app payment is a welcomed method to pay for the orders beforehand. This feature helped users to make their payments faster with multiple options including cash on delivery.
Staff Management
We added this feature to manage the staffs on board to increase the efficiency of the company. It helps to ensure the tasks of every employees and helps to track their performance.
Personalization
This feature tracks down and analyses the performance of the user and suggests relevant products to them by the application itself. This boosts customers’ engagement and builds an interactive relationship with the customer.
Chatbot
This feature provides answers to the basic and frequently questions of the users.
Feedback Portal
Customer feedbacks are necessary to develop a business and so we included this feature to get every single feedback from the users of the applications.
Results
V Best Sea Fresh has certainly improved their business through the application.
- Increased customer engagement
- Loyal customers
- Strong business-to-customer relationship
- Improved brand awareness
- Better profit.
- Revenue growth for both V Best Sea Fresh as well as Spider India.
