Client Challenge
Sri Sai Saravana is a restaurant located in Chennai that approached us to help in creating a mobile payment solution to provide customers with a home delivery service. The restaurant was unable to provide online payment options for their customers. They were also facing some other issues like
- Low customer base
- Less brand awareness
- Negative online reach
Our Solution
Sri Sai Saravana joined hands with us in creating a mobile application for their restaurant to embrace online food delivery as a part of their processes. We created the application with added features to increase their sales as follows
- We added cashback system, discounts and new deals in the applications to build customer loyalty.
- We included the UI/UX features to increase overall customer engagement in the applications.
- We made sure that the application provides consistent design and experience on all app screens.
- We also created and added ‘Delivery Boy Application’ to deliver food to the customers.
Furthermore, we included real-time tracking feature in the app as well to notify the consumer every step throughout the entire process.
Results
Sri Sai Saravana mobile application helped to build a better relationship with the customers and increased the overall revenue of the business. It also maximized the Return on Investment (ROI).
- The application enhanced the online visibility which improvised the brand awareness.
- Through the application, customers received more personalized experience as we included images of the restaurant’s seating area, kitchen and ambience. This results in persuading customers to pay a visit to the restaurant as well.
As a result, this entire development and process led to the revenue growth for both ventures, Sri Sai Saravana as well as Spider India.
