Client Challenge
The client wanted to create an online movie ticket booking application. They desired to expand such services across the nation that flawlessly helps the users to book the tickets.
Our Solution
We developed the application as per the client’s requirements to book movie tickets online. We included effective features including
- Online Real-time Booking: We added real-time ticket booking feature through which customers would receive responses to their queries and enquiries immediately. Users will be able to view the current status of the shows and make their bookings. According to the real-time availability of the tickets, users will be updated to book the tickets.
- Different Languages: For nationwide recognition, we added an option for the users to choose their preferred language to use the entire application. So, there will be no language barrier for the users.
- Calendar & Diary: We included an understandable booking or occupancy calendar that provides the users about details of all bookings, capacity and turnover for the required period at a glance, which simplifies planning.
- Automated E-mails: This feature will send the booking confirmation message immediately to the customer via e-mail. It also offer the option to keep the user informed.
- Integration of Marketing Platforms: We are integrating with top marketing platforms to increase the accessibility to reach potential new customers and to generate few more bookings.
- Multiple Secure Payment: We also provided multiple payment options for the customers to have convenient payment experience.
Results
Creating this application provided a great chance for the customers to book their tickets online from anywhere, at any time and by anyone.
- Immediate updates to the users if all the seats have already been booked.
- Reduced no-shows as users can book the cancelled booking spots too.
- Both online and offline visibility options are available.
- Revenue growth for both Grab Shows and Spider India.