Client Challenge
Farm to Home is a company that provides home deliveries of farm-fresh fruits and vegetables. They approached Spider India to get an application created to carry out their day-to-day activities and make a platform where without any obstacles the customers could place an order and the producers could deliver it to them.
Our Solution
Farm to Home partnered with Spider India and together we created a mobile application which embraced smooth functioning of the activities that took place on a daily basis.
User Registration
A simple registration which only demanded key information from the consumer i.e. Name, Phone Number, Email Id and home address.
Multi-Language
We made sure that the application was people-friendly. With that, providing different language options become convenient for the people to access the application on their own terms.
Different Categories
We created an option of applying filters to the search option which would provide ' ease ' for the customers to find what they are looking for, faster.
Email/ SMS alerts
From the minute you place the order till the time customer receives it, Email or SMS alerts are sent by the application itself to keep the user notified about the process every step of the way.
Order Tracking
As much as this feature is used in every single application, its importance never seems to diminish. With real-time order tracking, the user could watch and monitor where their order is and how much time it would take to get it delivered.
View Cart
The user can put all the items that they need in the cart and view it before actually placing the order. It provides an assurance and is another way to check what are all the items that have been added to the list.
Multiple Secure Payment
We added the feature of providing all the payment options to bring next-level convenience to the users as well as service providers.
Favourite Option
There are some vegetables like tomatoes, onions, potatoes etc and fruits like bananas, apples that are always in demand from every single household. Keeping this in mind, we created an option where the users could add a few products in the favourite category from where the consumers could order it any time.
The Results
Farm to Home benefited a lot from the website that we developed especially for them and their own company which had the features that would entirely prove helpful to them.
Covid-19 Impact
With the advent of Covid-19, almost all the market place got shut down and demand diminished. But the need for essentials remains constant. Without exposing themselves the consumers were provided with fresh fruits and vegetables at your home. They were able to provide contactless deliveries because of the application. This also gave a huge boost to the growth of the company itself.
More Variety
They were able to keep more and more variety of exotic fruits and vegetables also as they got connected to even more people than usual. More variety resulted in more customers and vice-versa.
Compete with Major Markets
Only because of adopting such modern options for providing services to the people, they were able to compete with the major markets. Usually, vendors get crushed because of the competition they face with big chain stores.
Direct Marketing Channel
With the present state of the world, people wanted such options to be provided to them and Farm to Home, with an application delivered on those needs. It gave a direct marketing channel between both parties.
Eventually, the entire process led to revenue growth of both ventures i.e. Farm to Home as well as Spider India.
